Dedicated Page
for Issei Tenants
日本人の方の場合は、右記の「日本語表記に切り替える」のリンクをクリックください。
Guide to Procedures
Cancel a Contract
For the procedure to cancel a property rental contract, click here.
Change your Registered Information
If you have recently changed your place of work, emergency contact or other important information, please complete the procedures listed here. This includes changing the user of your parking space.
Change of Name or Co-resident
For the procedure to change the number of co-residents and/or their information, click here.
Inquiries about Issues and Concerns During Your Tenancy
※ For inquiries about properties before you move in, please contact the appropriate office during office hours.
Inquiries on trouble with facilities or common areas, or to confirm their state of repair
TEL
0120-333-681
Office hours
24/7 Availability
Consultation on noise, nuisance activity, improper parking, trouble with neighbors, etc.
TEL
0570-007-001
Office hours
10:00 AM to 6:30 PM (No service on Saturdays, Sundays, public holidays or the year-end/New Year holiday period)
Inquiry form for consultation outside office hours
Other Inquiries
Benefits of Switching to Issei
Get 50% off the mediation fee when you move from a property managed by Issei Syoji to another property managed by Issei Syoji.
If you are living in a property managed by Issei Shoji and you choose to move into another property managed by Issei Syoji, your mediation fee is only half the regular fee.
For consultation on moving, please contact your nearest Issei Syoji representative.
When you move, all kinds of fees can be incurred. Save money when moving between Issei Syoji properties!
Receive 10% OFF if you are living in a property managed by Issei Syoji and you purchase real estate through the mediation services of Issei Syoji.
If you are living in a property managed by Issei Shoji and you purchase real estate through the mediation services of Issei Shoji, you receive 10% off the mediation fee.
Whether you’re purchasing land, a detached home or a condominium, your purchase qualifies.
The real estate you purchase could even be offered by a company other than Issei Shoji.
If you’re thinking of purchasing real estate, please contact your nearest Issei Shoji representative.